Frequently Asked Questions

What is GiveBackRx?
GiveBackRx is a prescription discount card that helps you save on medications while making a difference. Every time you use it, you get great savings and a portion of the profit goes to charity—it’s a win-win!
Save Money: Get discounts on your prescription drugs.
Live Healthier: More affordable medications help you stay on track with your health.
Give Back: A portion of every transaction supports a charitable cause.

Capital Rx is our pharmacy benefit manager (PBM) partner. When you see Capital Rx, just know they work with us to bring you the best prescription discounts—no confusion needed!

You can search for prescription discounts right on the GiveBackRx homepage. At the top of the page, you’ll find a search tool powered by Capital Rx. Just enter your medication name, and you’ll see available discounts. Choose a coupon, print it, or show it on your phone at the pharmacy to start saving.

Nope! GiveBackRx is a discount program, not insurance, and it can’t be combined with Medicare, Medicaid, or private insurance.

Absolutely! Anyone can use GiveBackRx, regardless of whether they have insurance or not.

GiveBackRx operates separately from insurance. You can choose whether to use your insurance or GiveBackRx for each prescription. Keep in mind that purchases made using GiveBackRx won’t count toward your insurance deductible, but you might be able to submit receipts for reimbursement through your insurance provider or HSA.

Every time you use a GiveBackRx card, a portion of the profit is donated to charity.

  • If you use a charity-specific card, donations go directly to that charity.
  • If you use a generic GiveBackRx card the funds are pooled and distributed to charities at the end of the year.
  • Use a charity-specific GiveBackRx card to send donations directly to that organization.
  • If you use a general GiveBackRx card, your donation goes into a pooled fund that’s distributed annually.

You can find the list of participating charities here: Charities.

Encourage them to apply by reaching out at [email protected].

The donation amount depends on factors like medication cost, how often the program is used, and the agreement between the charity and GiveBackRx.

No, individual users can’t track their personal contributions, but GiveBackRx ensures that donations are allocated correctly to each charity.

Yes, you need a valid prescription from a licensed U.S. healthcare provider.

More than 65,000 pharmacies accept GiveBackRx. Use our website or app to search for participating pharmacies near you.

Call Capital Rx at (844) 722-7794, and they’ll look into adding it to the network.

We support over 175,000 prescription medications and medical products. If you don’t see yours listed, call Capital Rx at (844) 722-7794 for assistance.

Yes! Generic medications are often a more affordable option.

Yes. If you search for a brand-name drug, you’ll see its pricing. If there’s a generic version available, you’ll see that option too.

With GiveBackRx, you don’t just save money—you also support charitable organizations with every purchase. It’s a discount program with a heart!

No sign-up required! Just grab a GiveBackRx discount card—no fees, no expiration dates, and one card covers your whole family.

The discount card can be used as many times as you’d like.

Nope! But spreading the word to your doctor can help more people save on their medications.

Yes! One card works for the whole household.

  • You must be 18 or older to use GiveBackRx.
  • There are no income restrictions—anyone can use it!

For prescription questions, talk to your doctor or pharmacist. For GiveBackRx questions, email [email protected].

GiveBackRx works on Google Chrome, Safari, Firefox, and Microsoft Edge.

Yes, you can access GiveBackRx on both Mac and Windows.

Email [email protected] for technical support.

How do I learn more about the GiveBackRx program?
Visit https://www.GiveBackRx.com/ to learn more about the program and opportunities for customers to donate a portion of their prescription savings to a favorite 501(c)(3) organization. Favorite charities are listed and donations are tracked on the GiveBackRx website.

Enter the group number, BIN, and PCN on the card. Customers can present this digitally or on paper. If you have any questions, call Capital Rx at (844) 722-7794.

No problem! They can visit GiveBackRx.com to pull up a discount card.

For pharmacy-related questions, call Capital Rx at (844) 722-7794. For anything else, email [email protected].

How does my charity receive donations from GiveBackRx?
  • Charity-Specific Cards: Donations go directly to the designated charity.
  • Generic Cards: Contributions are pooled and distributed annually.

Donations are distributed twice a year, with the first round for 2025 being processed by December 15.

After signing up, your charity will receive a marketing packet with resources to spread the word.

After signing up, your charity will receive a marketing packet with resources to spread the word.

Consumers using a charity-specific GiveBackRx card will automatically donate to your organization.

For updates or questions, email [email protected].

Anyone! There are no income restrictions, and anyone over 18 can participate.